Policies

DELIVERY $12 delivery for Regina (within the city limits) $15 delivery for orders to Pilot Butte/White City/Emerald Park $20 delivery for Balgonie For same day delivery, you must contact the shop for availability, at 306-585-6425. Residential and business deliveries are made Tuesdays through Saturdays between 1 - 5 PM. If your recipient does not answer to receive the order, we will contact the recipient at the telephone number provided and notify them that their flowers will be at the store for pick-up. Sundays and Mondays: We currently are not offering delivery on these days, however should you require it, please call to speak with the florist who will advise you of possible alternative options. Payment: For online payments, we accept Visa, MasterCard, American Express. Cash, debit and credit card options are available in our brick and mortar store. Return policy: We put a lot of love into our work, and our products are unique by nature. Nothing is cookie cutter when it comes to flowers, plants and the artistic rendering of our unique arrangements. We acknowledge that sometimes things happen beyond our control that can affect the quality of the product, and we are open to discussion should this happen. Should you be dissatisfied with your purchase, please contact us within 2 business days to discuss replacement or refund of your purchase. We may request a photo or that the purchase be returned to the store. This is for verification and so that we can address quality issues with our wholesalers. Thanks for choosing Rose and Vine!